Bots represent a tremendous opportunity for brands to connect with their customers on a personal level while providing them with timely, contextual value.
To raise awareness about the water crisis in Ethiopia (less than 50 percent of the population has access to clean water), Charity: Water teamed up with Lokai to create Yeshi.
However, some innovative teams are actually leveraging the new paradigm and context of messaging to unlock new value. Swell’s community polling Swelly bot concept is simple yet insanely smart and insightful.
People love to get advice from others when making decisions.
Probably the best copywriting in the game right now.
Extra points for its meticulous attention to branding: Poncho’s team knows great bot branding is vital, and it shows in their execution.
With KLM’s Messenger bot, you can receive your flight documentation via Messenger, including your booking confirmation, check-in notification, boarding pass, and flight status updates.
No more anxiety, since all your travel information is easy to find in a single place, available at the airport, en route, or at home.
The tech industry’s enthusiasm for the bot space is simply unprecedented.
Yeshi is a chatbot that embodies a young girl in Ethiopia who has to walk 2.5 hours every day to find clean water.
The team behind Yeshi leveraged the full spectrum of bot capabilities (geolocation, media sharing, and personal storytelling) to create an immersive emotional experience that helped users discover the harsh reality of Ethiopians like Yeshi.
Visabot is an immigration attorney bot that helps you better understand American immigration laws and apply for the right visa based on your personal background and resume.
Visabot ensures forms are accurately filled out and helps you save your time in this often tedious process. It’s neat, straightforward, and features enticing user-generated content.