These steps re-establish communications when SEP clients are not communicating with the management server. First, export the file for the target client group: 1. Progress Update: PATCH_ERROR: Patch File: "C:\Program Data\Symantec\Live Update\Downloads\Updt32275809807jtun_lum_the_cal70405005full.zip", Script File: "C:\Program Data\Symantec\Live Update\Downloads\Updt322\sesm Sy Kn Cal_lumetadata.dis", HR: 0x802A0006 Progress Update: PATCH_FINISH: Patch File: "C:\Program Data\Symantec\Live Update\Downloads\Updt32275809807jtun_lum_the_cal70405005full.zip", Script File: "C:\Program Data\Symantec\Live Update\Downloads\Updt322\sesm Sy Kn Cal_lumetadata.dis", HR: 0x802A0006 07/16 [05a4] WARNING Sesm Lu Request for server to publish the Lu Config.xml, Lu Downloaded Content and Lu Sesm Content returned error.One or more of these files may be out of date, potentially resulting in partial or incorrect Live Update downloads.How to determine the server that Live Update is attempting to connect to: Progress Update: DOWNLOAD_FILE_START: URL: " Estimated Size: 0, Destination Folder: "C:\Program Data\Symantec\Live Update\Downloads" Progress Update: DOWNLOAD_FILE_FINISH: - NOTE - URL: " Full Download Path: "C:\Program Data\Symantec\Live Update\Downloads\liveupdate_188.8.131.52_english_livetri.zip" HR: 0x802A0045 EVENT - SERVER SELECTION FAILED EVENT - Live Update failed to connect to server .50 at path via a HTTP connection.The server connection attempt failed with a return code of 1814, Live Update could not retrieve the catalog file of available Symantec product and component updates.
Answer: Symantec Endpoint Protection Manager polls this directory several times per minute.
You should also check the known issues that appear in the release notes for any late-breaking information relating to upgrades.
This section is specific to upgrading the software in environments where a compatible version of the product is already installed.
Question: Where can you get Virus Defs files (VDB/JDB) that you can drop on a Symantec Endpoint Protection Manager's incoming directory?
Answer: Virus Definitions & Security Updates ( Where can you drop a JDB onto Symantec Endpoint Protection Manager?